RMHC Family Room Program Volunteer Portal
We are so excited to continue adding even more to the Volunteer Portal in an effort to keep our volunteers informed and engaged! The homepage will be updated every other month with new tips and useful information for all volunteers! Each hospital tab will continue to be updated weekly with the current schedule and specific Room updates!

We wanted to touch base with you regarding the COVID-19 virus and the current steps RMHC is taking as a result of this.
We have been in constant communication with our hospital partners and want to make sure we are doing everything we can to maintain the health and safety of our families, staff and volunteers. They are keeping us informed on every protocol and precaution they are taking and what we need to expect as a result.


At the current moment. under the guidelines of RMHC Global and hospital partners, our Family Room Program is temporarily suspended. We will keep you informed with updates as we move forward. 

Please keep safe out there!  And, as always, please let us know if you have any questions or concerns!

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Manager, Family Room Program

Courtney Fischer

Direct Line: 314.400.4359

Email: cfischer@rmhcstl.com

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Family Room Coordinator

Courtney Bradshaw

Direct Line: 314.400.4365

Email: cbradshaw@rmhcstl.com

Assistant Family Room Manager

Makayla Johnson

Direct Line: 314.400.4332

Email: mjohnson@rmhcstl.com

On-Call Number:


Email: familyroom@rmhcstl.com

Facts, Please

It is helpful to understand what the Coronavirus is and what to look for in order to keep yourself and others safe.

Here is a fact sheet from one of our hospital partners to help!

Family Room Wish List


Tips + Tricks
Reading the Portal Calendar

Rachel G.


OUT/Rachel G.


Joey T./Rachel G.

This means that this is Rachel's normal shift and she will be at her shift.

This means that this shift does not have a regular volunteer and until someone offers to come in for that shift, no one will be there. This is a shift we would send out in an open shift email.

This means that Rachel will not be at her normal shift.

"OUT" means someone has that normal shift but they will not be there. The name behind the "/" is the person who normally has that shift.

This is a shift we would send out in an open shift email.

This means that Joey picked the shift up for Rachel. 

The name in front of the "/" is the person filling in for the person who has the regular shift. The name after the "/" is the name of the person with that regular shift. This is what the calendar looks like after a volunteer picks it up from an open shift email.

This means that Joey picked a shift that does not have a regular volunteer. 

The name in front of the "/" is the volunteer who picked up the shift. The "VACANT" after the "/" means that this is not someone's normal shift. 

This is what the calendar looks like after a volunteer picks it up from an open shift email.


"Everyone of them [volunteers] genuinely enjoyed what they were doing and it showed in how they treated everyone. It was almost like they were welcoming you into their home​"

Mercy Family Room Family

"My granddaughter was in the NICU. The Family Room was just what we needed to get a break! Thank you!"

Cardinal Glennon Family Room Family

"I needed a quiet place to make some hard phone calls. The volunteers were sweet and so very compassionate. I was shaking like a leaf, and they made sure to send me with snacks for later, a much needed dose of caffeine, real soft tissues and hugs"

St. Louis Children's Family Room Family