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Mercy's NICU Family Room: 314-251-4603

Mercy's 3rd Floor Family Room: 314.251.5353

Mercy Children's Hospital

​​2/19:  The burnt-out bulb in the 3rd floor bathroom is on order from Mercy, and they will replace it when it comes in. If you notice anything not working correctly, please call the on-call phone number!

Maintenance Updates

Volunteer Links

Exceed and the Volunteer Portal are all saved on the favorites bar on Chrome for easier access for you! Please utilize these links during your shift. 

Exceedrmhc.arreva.com 

Volunteer Portal:

www.rmhcstlvolunteerportal.com/

Bleach Tabs

Continue to use the bleach tabs between each wash cycle be to allow the washer to be sanitized between each wash. The # of tabs to use per cycle is listed inside of the cabinet for you to reference.  


Please let us know ASAP once you notice we are running low on bleach tabs so we can plan accordingly!

Importance of Signing In + Out

Volunteer Services goes through their list of volunteers periodically to deactivate those who have gone more than 90 days without logging hours. Even if you have volunteered with us, the hospital does not know this if you don’t sign in and out, so please make sure to do this before and after your shift to avoid any confusion!

Did something stop working?

Remember- if something goes 'out of order' during your shift, you must either call the on-call phone # asap or email familyroom@rmhcstl.org! If you do not share this info with us, then we won't know that it's broken, and we won't know to get it fixed! 

Computer Instructions

If you are the closing volunteer for the day, please do not power down any part of the computer when you leave. It’s not necessary and can make it difficult for the morning volunteer to open!

Mercy Volunteer Office

Here are the directions to get to the Mercy Volunteer Office if needed:

Directions to Mercy Volunteer Office

Logging Volunteer Hours

Please click below to read how to sign in and out for your shift if you need a refresher:

Ways to sign in and out

Once you are familiar with the information above, you can find the QR code to sign in and out of your shift at the RMFR Volunteer desk, or you can click here to open the QR code as well.

Click here for QR Code

2nd Floor/NICU Family Room Calendar

3rd Floor Family Room Calendar

Reading the Portal Calendar: FAQ's

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