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Mercy's NICU Family Room: 314-251-4603

Mercy's 3rd Floor Family Room: 314.251.5353

Mercy Children's Hospital

Below is helpful information for you to reference during your volunteer shift. Take a look!

Out of Order/Maintenance

10/3: NICU RMFR is out of bleach tabs! Do not worry about doing a 'bleach cycle' in between family washes. We are working on the hospital to get us more ASAP. thanks!

Volunteer Links

Exceed and the Volunteer Portal are all saved on the favorites bar on Chrome for easier access for you! Please utilize these links during your shift. 

Exceedrmhc.arreva.com 

Volunteer Portal:

www.rmhcstlvolunteerportal.com/

Bleach Tabs

Continue to use the bleach tabs between each wash cycle be to allow the washer to be sanitized between each wash. The # of tabs to use per cycle is listed inside of the cabinet for you to reference.  

Please let us know ASAP once you notice we are running low on bleach tabs so we can plan accordingly!

Have Downtime?

Don't forget to check out the tasks volunteers need to follow that are located in the reference stand on the volunteer desk, also located in the volunteer manual! Illnesses are spreading like wildfire it seems like, so we want to ensure the Family Rooms remain clean by utilizing our cleaning products to wipe down all surfaces!

Thank you!

Thank you for volunteering!

Inventory and Snacks

If you ever notice we are running low on something, please do not hesitate to reach out and let us know! You can either email Cierra, who is our Inventory Gal.

cwest@rmhcstl.org

Mercy Volunteer Office

As a reminder, the Mercy Volunteer Office moved to a new location in the hospital this year! Communication was sent out earlier this year, but for a quick reference, the directions to get to the Volunteer Office are located below:

Directions to Mercy Volunteer Office

Logging Volunteer Hours

Because the Mercy Volunteer Office is in a new location now, please click below to read how to sign in and out for your shift. 

Ways to sign in and out

Once you are familiar with the information above, you can find the QR code to sign in and out of your shift at the RMFR Volunteer desk, or you can click here to open the QR code as well.

Click here for QR Code

NICU Family Room Calendar

3rd Floor Family Room Calendar

  • What does OUT/Rachel G. mean?
    This means that Rachel will not be at her normal shift. "OUT" means someone has that normal shift but they will not be there. The name behind the "/" is the person who normally has that shift. This is a shift we would send out in an open shift email.
  • What does Joey T./Rachel G. mean?
    This means that Joey picked the shift up for Rachel and it will only be him at this shift. The name in front of the "/" is the person filling in for the person who has the regular shift. The name after the "/" is the name of the person with that regular shift. This is what the calendar looks like after a volunteer picks it up from an open shift email.
  • What does Joey T./VACANT mean?
    This means that Joey picked a shift, for a shift that does not have a regular volunteer. The name in front of the "/" is the volunteer who picked up the shift. The "VACANT" after the "/" means that this is not someone's normal shift. This is what the calendar looks like after a volunteer picks it up from an open shift email.
  • What does VACANT mean?
    This means that this shift does not have a regular volunteer and until someone offers to come in for that shift, no one will be there. This is a shift we would send out in an open shift email.
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