Mercy Children's Hospital
Mercy's NICU Family Room: 314-251-4603
Mercy's 3rd Floor Family Room: 314.251.5353
COVID Protocol Update: Mercy's COVID Protocol for exposure and testing positive has been updated. Check out the Main Volunteer Portal Page for the update
NICU: The tv in the living space has cable! Be sure that the input is set to “5Antenna” for it to work properly. Thanks!
3rd floor: Wi-Fi is not needed to watch tv. Bypass any wi-fi information and switch the input to Cable. Click here to read instructions on "How To".
3rd floor computers: The volunteer computer is now working, which means, we will start checking families in and out effective immediately! If you need a refresher on how to use Exceed, we have several ways to accommodate for this:
Utilize the desk reference stand for a quick 'how to'.
Utilize the Volunteer Manual for a complete step-by-step.
Email me to let me know BEFORE your shift, that you would like an in-person tutorial and we can accommodate this by one of us FR Staff to come in at the beginning of your shift, or if you come in a few minutes early to your shift, the volunteer before you can walk you through it.
Bleach tabs: Both Family Rooms have are stocked with Bleach Tabs to be used in between EVERY cycle in the washing machines.
To use: Wash 4 Bru-Clean 3.3g Tablets on a small load, hot water, regular cycle to disinfect the washing machine between each use.
New Volunteers to Welcome!
We have had new volunteers onboarded in the RMFR over the last few weeks. Please give a warm welcome to the following volunteers if you get the chance!
Mary McDannold, Pat Masidonski, Carol Horn, and Sarah Kochanski
Kuniko Kretzmer, Lynn Lyons, and Alec Klemp
Volunteer Links: Exceed: rmhc.arreva.com
Mercy Volunteer Office:
The office will remain unlocked during normal office hours (M-F 6am-9pm) but it is also accessible to evening and weekend volunteers. If you are here for an evening/weekend shift and the door is locked, you can punch in 4-4-4-4 to unlock the door.
Family Room Program Coordinator