Mercy Children's Hospital

Mercy's NICU Family Room: 314-251-4603

Mercy's 3rd Floor Family Room: 314.251.5353

Out of Order

Do not use the ice/water machine in the NICU or the 3rd floor Family Room. They both have pink specks floating around in the water, so we are using our warranty to get these fixed/replaced. Thank you!

Please be respectful and honor anything with an Out of Order sign on it. They are only used when directed by Family Room Staff.

NEW- Trash Overflowing?

Is the trash overflowing and EVS has been too busy to stop by? Click below to see how you can help if you are interested! It is not required by you to do so, but if you are wanting to, you can!

Click Here

Emergency Procedures

These procedures align with the hospital's guidelines and will be posted in the Family Room soon, for quick reference.

Click Here

**Washer A**

We recently discovered that Washer A WILL NOT run when using 'hot' water. Do not use HOT water with Washer A, it will not work!

Email with questions/concerns

Bleach Tabs

Continue to use the bleach tabs between each wash cycle!

Please let us know ASAP once you notice we are running low on bleach tabs so we can plan accordingly!

Email: familyroom@rmhcstl.com

Inventory and Snacks

If you ever notice we are running low on something, please do not hesitate to reach out and let us know! You can either email Cierra, who is our Inventory Gal.

cwest@rmhcstl.com

Volunteer Links

Please utilize both the Volunteer Portal and Exceed during your shift. The link for Exceed is below.

Door code for Mercy Vol Office is:

4-4-4-4

Exceed: rmhc.arreva.com

Laundry Sign

Closing up the room and laundry hasn't been claimed yet? Check out this new sign provided for you to post on the door after you close.

Coming soon!: A physical, laminated copy is in the filing cabinet.

Click Here

NICU Family Room Calendar

3rd Floor Family Room Calendar

What does OUT/Rachel G. mean?

This means that Rachel will not be at her normal shift. "OUT" means someone has that normal shift but they will not be there. The name behind the "/" is the person who normally has that shift. This is a shift we would send out in an open shift email.
What does Joey T./Rachel G. mean?

This means that Joey picked the shift up for Rachel and it will only be him at this shift. The name in front of the "/" is the person filling in for the person who has the regular shift. The name after the "/" is the name of the person with that regular shift. This is what the calendar looks like after a volunteer picks it up from an open shift email.
What does Joey T./VACANT mean?

This means that Joey picked a shift, for a shift that does not have a regular volunteer. The name in front of the "/" is the volunteer who picked up the shift. The "VACANT" after the "/" means that this is not someone's normal shift. This is what the calendar looks like after a volunteer picks it up from an open shift email.
What does VACANT mean?

This means that this shift does not have a regular volunteer and until someone offers to come in for that shift, no one will be there. This is a shift we would send out in an open shift email.