Mercy Children's Hospital
Maintenance Updates
11/19:
-NICU- Washer A control board went out again. A new one has been ordered and should be in ASAP
-3rd Floor- Washer A had a valve go bad. A new one has been ordered and will be replaced ASAP
Volunteer Links
Exceed and the Volunteer Portal are all saved on the favorites bar on Chrome for easier access for you! Please utilize these links during your shift.
Exceed: rmhc.arreva.com
Volunteer Portal:
Bleach Tabs
Continue to use the bleach tabs between each wash cycle be to allow the washer to be sanitized between each wash. The # of tabs to use per cycle is listed inside of the cabinet for you to reference.
Please let us know ASAP once you notice we are running low on bleach tabs so we can plan accordingly!
Showing Empathy
Reminders of some ways to show empathy when working with Family Room Families:
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Welcome them
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Listen actively
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Validate their feelings
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Adapt your communication
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Thank them
Did something stop working?
Remember- if something goes 'out of order' during your shift, you must either call the on-call phone # asap or email familyroom@rmhcstl.org! If you do not share this info with us, then we won't know that it's broken, and we won't know to get it fixed!
RMFR Volunteer Knowledge
When was the last time you looked through the RMFR Volunteer Manual provided in the filing cabinet for you?
Next time you have downtime during your shift, please take the time to review the information in there so you can be refreshed with our procedures and protocols!
Let us know if you have any questions afterwards!
Mercy Volunteer Office
Here are the directions to get to the Mercy Volunteer Office if needed:
Logging Volunteer Hours
Please click below to read how to sign in and out for your shift if you need a refresher:
Once you are familiar with the information above, you can find the QR code to sign in and out of your shift at the RMFR Volunteer desk, or you can click here to open the QR code as well.