Reading the Portal Calendar: FAQ's

This means that Rachel will not be at her normal shift. "OUT" means someone has that normal shift but they will not be there. The name behind the "/" is the person who normally has that shift. This is a shift we would send out in an open shift email.

This means that Joey picked the shift up for Rachel and it will only be him at this shift. The name in front of the "/" is the person filling in for the person who has the regular shift. The name after the "/" is the name of the person with that regular shift. This is what the calendar looks like after a volunteer picks it up from an open shift email.

This means that Joey picked a shift, for a shift that does not have a regular volunteer. The name in front of the "/" is the volunteer who picked up the shift. The "VACANT" after the "/" means that this is not someone's normal shift. This is what the calendar looks like after a volunteer picks it up from an open shift email.

This means that this shift does not have a regular volunteer and until someone offers to come in for that shift, no one will be there. This is a shift we would send out in an open shift email.

Your best option is to email familyroom@rmhcstl.com. You may also call the on-call phone at 314-930-5292 - The family room staff all share this email account so if one of us is out for the day, someone will be sure to see it!