SLCH's Family Room: 314.454.5321
St. Louis Children's Hospital
Below is helpful information for you to reference during your volunteer shift. Take a look!
Out of Order/Maintenance
1/2: All appliances should be operating properly! If you notice anything not working correctly, please call the on-call phone number!
Volunteer Links
Exceed and the Volunteer Portal are all saved on the favorites bar on Chrome for easier access for you! Please utilize these links during your shift.
Exceed: rmhc.arreva.com
Volunteer Portal:
Computer Instructions
If you are the closing volunteer for the day, please do not power down any part of the computer when you leave. It’s not necessary and can make it difficult for the morning volunteer to open!
Importance of Signing In + Out
Volunteer Services goes through their list of volunteers periodically to deactivate those who have gone more than 90 days without logging hours. Even if you have volunteered with us, the hospital does not know this if you don’t sign in and out, so please make sure to do this before and after your shift to avoid any confusion!
Did something stop working?
Remember- if something goes 'out of order' during your shift, you must either call the on-call phone # asap or email familyroom@rmhcstl.org! If you do not share this info with us, then we won't know that it's broken, and we won't know to get it fixed!
Recurring Shifts Available
We have a few recurring shifts that need either a weekly or biweekly volunteer! If you have any interest in any of the shifts below, please reach out to familyroom@rmhcstl.org and we can chat about it! Thank you!!
Every Monday: 9a-12p
Every other Monday: 6p-9p
Every other Friday: 9a-12p, 12p-3p, 3p-6p
Every Friday: 6p-9p
Every other Sunday: 12p-3p
Badging Issues
Please contact the SLCH Volunteer Office at slchvolunteer@bjc.org to let them know, as SLCH has the capability to help, unlike the Family Room Staff.
Logging Volunteer Hours
Having issues with signing in or out of your volunteer shift while in the RMFR or did you forget to sign in or out? Please email the SLCH Volunteer Office as they are the ones who track hours and have access to helping you! slchvolunteer@bjc.org