SLCH's Family Room: 314.454.5321
St. Louis Children's Hospital
Below is helpful information for you to reference during your volunteer shift. Take a look!
Out of Order/Maintenance
1/2: All appliances should be operating properly! If you notice anything not working correctly, please call the on-call phone number!
Volunteer Links
Exceed and the Volunteer Portal are all saved on the favorites bar on Chrome for easier access for you! Please utilize these links during your shift.
Exceed: rmhc.arreva.com
Volunteer Portal:
Computer Instructions
If you are the closing volunteer for the day, please do not power down any part of the computer when you leave. It’s not necessary and can make it difficult for the morning volunteer to open!
Importance of Signing In + Out
Volunteer Services goes through their list of volunteers periodically to deactivate those who have gone more than 90 days without logging hours. Even if you have volunteered with us, the hospital does not know this if you don’t sign in and out, so please make sure to do this before and after your shift to avoid any confusion!
Did something stop working?
If something stops working and needs to be placed "OUT OF ORDER" during your shift, please call the on-call phone number (314-930-5292) or email familyroom@rmhcstl.org IMMEDIATELY! Your communication is the ONLY way we will know that something is broken and needs to be repaired or replaced.
Recurring Shifts Available
We have a few recurring shifts that need either a weekly or biweekly volunteer! If you have any interest in any of the shifts below, please reach out to familyroom@rmhcstl.org and we can chat about it! Thank you!!
Every other Tuesday: 6-9pm
Every other Wednesday: 9am-12pm
Every Friday: 6-9pm
Every other Friday: 9am-12pm, 12-3pm, 3-6pm
Every other Saturday: 12p-3p, 6-9pm
Every other Sunday: 12-3pm
Badging Issues
Please contact the SLCH Volunteer Office at slchvolunteer@bjc.org to let them know, as SLCH has the capability to help, unlike the Family Room Staff.
Logging Volunteer Hours
Having issues with signing in or out of your volunteer shift while in the RMFR or did you forget to sign in or out? Please email the SLCH Volunteer Office as they are the ones who track hours and have access to helping you! slchvolunteer@bjc.org