Ronald McDonald Family Room Volunteer Manual 

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A well-informed individual leads to an empowered and confident Ronald McDonald Family Room Volunteer! The RMFR Staff work hard to make sure you have all the tools needed to do so! 

Take a look at the provided information below as we hope to provide you with any information that would be needed during your time in the Ronald McDonald Family Room.

Phone Directory

All hospital phone directories are located here to know who to call.

Family Guest Guidelines
& Expectations

Check out our guest guidelines and expectations that all visitors must follow while using our services. 

Exceed Log In Info

Need the log in or password info for Exceed? You've come to the right place!

Daily Tasks

Unsure what to do during your shift? Check our our opening, closing, and middle of the day tasks here.

Emergency Procedures

Fire? Medical Emergency? Watch or Warning? Come here to see what to do when there's an emergency in the Room.

Helpful Hints Tour

We love new families entering the Family Rooms! One way to make sure they feel comfortable is by giving them a tour!